Privacy Policy & SMS Terms and Conditions
This policy explains how Hopewell Smile LLC (“Hopewell Smile,” “we,” “us”) collects, uses and protects the personal information you share with us through our website and our patient text-messaging program.
1. Information Collection and Use
At Hopewell Smile, we are committed to protecting your privacy. We collect personal information, such as your name, email address, and phone number, only when voluntarily submitted by you through our website, our new patient form, or during patient registration. This information is used solely to provide dental services, manage appointments, and communicate clinical updates.
2. SMS/Text Messaging Communication
By providing your mobile number and opting in, you consent to receive text messages from Hopewell Smile. These messages may include appointment reminders, follow-up care instructions, or office updates.
- Opt-In: You may opt in by providing your mobile number and agreeing to receive text messages during patient registration, or by texting START to (609) 466-8766.
- Opt-Out: You can cancel the SMS service at any time. Just text STOP to (609) 466-8766. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at hopewellsmilellc@gmail.com or (609) 466-8766.
- Frequency: Message frequency varies based on your appointment schedule and needs.
- Rates: Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you.
3. Data Privacy and Sharing
We value your privacy and do not sell or rent your personal information to third parties. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties. Personal information is used exclusively by our staff for the purpose of patient care and practice management. We do not share your information for marketing purposes with any external entities.
4. Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Contact Us
If you have questions about this policy or our text-messaging program, contact Hopewell Smile LLC at (609) 466-8766, by email at hopewellsmilellc@gmail.com, or by mail at 52 E. Broad St., Ste 7, Hopewell, NJ 08525.
This policy covers our website and text-messaging program. Our Notice of Privacy Practices, which describes how your health information is used and protected, is available at our office on request.